Shipping Policy
Shipping Policy
Thank you for shopping with Noir Glow Beauty. We are committed to processing and delivering your order as efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment has been successfully received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, promotions, or peak periods, processing times may be slightly longer.
Shipping Methods & Delivery Times
Delivery times vary depending on your location and the shipping method selected at checkout.
Estimated delivery times:
- Standard deliveries: 7–10 business days
- Premium deliveries: 5–7 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.
Free shipping promotions, where offered, will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available), allowing you to monitor your shipment.
Delivery Delays
While we strive to deliver orders on time, delays may occur due to:
- Weather conditions
- Courier service disruptions
- High order volumes
- Customs clearance (for international shipments)
- Incorrect or incomplete delivery information
Noir Glow Beauty is not responsible for delays caused by third-party courier services.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error after placing your order, contact us as soon as possible. We will do our best to update your shipping details before your order is dispatched.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the courier to investigate and help resolve the issue.
International Orders
If international shipping is available, customers are responsible for any applicable customs duties, import taxes, or other fees imposed by their country's authorities.
Contact Us
If you have any questions about shipping or your order, please contact us:
Noir Glow Beauty
Email: [noirglowbeauty@gmail.com]
Phone: [+27 662451021]